VAT (UK/EU) TAX /CUSTOMS DUTY (outside UK / EU)
If you are EU customer VAT registered then please email your VAT details after you have placed an order , your UK VAT will be refunded immediately back (depending on method of your payment).
If you are a UK registered Charity or an organisation that hold “VAT exempt certificate” then please email a copy after the purchase, your VAT will be refunded immediately back (depending on method of your payment).
International customers (outside UK / EU)
We do not have export license therefore we use normal postage shipping system. All your countries VAT TAX and customs have to be handled by the buyer when parcel arrives.
When a parcel arrives at your destination country, there may be some sort of TAX customs duty or import tax payable by purchaser which can vary from country to country, we have no control over this.
If you would like special import tax / customs duties receipts, then it must be arranged with your selected courier at time of collection, we recommend DHL who are well known international import / export courier company and cover most countries around the world but there are also many other couriers who can also arrange this on your behalf as we do not have such facility.